Telecaller Outbound

Start your next role as a Telecaller Outbound with Icici Lombard General Insurance Co Ltd in Vashi, Mumbai. 25 candidates will be hired for this role. Salary is up to ₹28,000/month.

Employer’s description

Icici Lombard Digital Sales Vashi *Requirement* -1. Relevant Experience Letter Required Experience In Sales Background (Outbound Sales) Only 2. 6 Months And Above Experience In Any Field (Sales Background) 3. Excellent Communication Skills 4. Experience In Collection And Customer Service Will Not Be Accepted Work Details:. 1 - 2 Years Experience Compulsory. | Type : Sales

Pay and perks

The salary for this role is ₹21,000 – ₹28,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• A patient, calm under pressure attitude

Your responsibilities

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Vashi, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Icici Lombard General Insurance Co Ltd.