Telecalling

Icici Lombard General Insurance Co Ltd is looking for a Telecalling to join its team in Malad, Mumbai. The team is filling 20 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Average Communication Skills In Hindi And English-Good Thought Process And Convincing Power-Knowledge Of Insurance Or Sales Is An Added Advantage-Graduation And Hsc Are Welcome. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary and benefits

Compensation: ₹16,000 – ₹18,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are customer-first and patient

Job details

• Work location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Icici Lombard General Insurance Co Ltd.