Telesales Executive

Icici Lombard General Insurance Co Ltd has an opening for a Telesales Executive based in Vashi, Mumbai. You can earn up to ₹22,000/month. There are 18 open positions.

In the employer’s words

Icici Lombard General Insurance Vertical Digital Sales (E-Channel) Designation: Customer Relationship Executive Process: 100% Voice | Outbound Callingrequirements:Relevant Experience Letter Is Mandatory Graduation Mandatory Minimum 6 Months & Above Experience In Outbound Salesrotational Shifts: 9:30 Am 7:00 Pm (Any 9.5 Hrs. Shift) 5 Days Workin. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Domestic, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• A calm under pressure, patient attitude

Pay and perks

Salary: ₹14,000 – ₹22,000 per month, based on skills and experience.

What you will do

As a Telesales Executive, your work will include:

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Vashi, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 18
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Icici Lombard General Insurance Co Ltd today.