Telesales Executive

Start your next role as a Telesales Executive with Icici Lombard General Insurance Co Ltd in Vashi, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹18,000/month.

In the employer’s words

Handle Outbound Calls To Potential Customers, Explain Insurance Products, Generate Leads And Recommend Suitable Insurance Products And Close Sales. Achieve Daily Targets, Maintain Accurate Records, And Ensure Customer Satisfaction Through Effective Communication And Follow-Ups. Prior Experience In Bfsi / Bpo / Outbound Sales Is Preferred. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi, English

Salary

Compensation: ₹16,000 – ₹18,000 per month.

Your responsibilities

As a Telesales Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi, English
• You are calm under pressure and patient

Position details

• Location: Vashi, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Icici Lombard General Insurance Co Ltd.