Telesales Executive

Icici Lombard General Insurance Co Ltd wants to bring on a Telesales Executive for its Vashi, Mumbai team. The pay goes up to ₹18,000/month. The team is filling 20 vacancies.

Note from the employer

Average Communication Skills In Hindi And English- Good Thought Process And Convincing Power-Knowledge Of Insurance Or Sales Is An Added Advantage-Graduation And Hsc Are Welcome. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹10,000 – ₹18,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi, English
• Someone customer-first and polite

Quick facts

• Job location: Vashi, Mumbai, Maharashtra
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 20
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Icici Lombard General Insurance Co Ltd today.