Telesales Executive

Icici Lombard General Insurance Co Ltd is looking for a Telesales Executive to join its team in Vashi, Mumbai. There are 20 open positions. Salary is up to ₹24,000/month.

Employer’s description

Key Responsibilitieshandle Inbound & Outbound Calls From Digital Leadsexplain Health, Motor, Travel & General Insurance Productsunderstand Customer Requirements, Resolve Queries & Suggest Suitable Policiesconvert Leads Into Sales And Achieve Monthly Targetsmaintain Call Records And Ensure Quality & Compliancedeliver An Excellent Customer Expe. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic, Inbound | Languages : Marathi, Hindi, English

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹18,000 – ₹24,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic, Inbound
• Languages: Marathi, Hindi, English
• Someone customer-first and calm under pressure

Position details

• Location: Vashi, Mumbai, Maharashtra
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Icici Lombard General Insurance Co Ltd reviews applications regularly.