Tele Sales Executive

A new Tele Sales Executive role is open at Idenitive Infotech, Mira Road East, Mumbai. Freshers can apply. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Interacting Via Various Channels, Such As Live Chat, Emails, Social Media And Direct Callsmodifying Sales Pitches In Response To Customer Demandacquiring And Retaining Contact Information Databasesput Forward Suggestions In Accordance With The Requirements Of The Consumerensure A Smooth Procedure For The Consumer By Transferring Windows Of Oppo.

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• Someone polite and customer-first

Position details

• Job location: Mira Road East, Mumbai, Maharashtra
• Vacancies: 2
• Work mode: Work from office
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 10.00 AM - 7.00 PM | Monday to Saturday

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