Customer Care Executive

Ienergizer is hiring a Customer Care Executive in Sector 60 - Noida, Delhi. 25 candidates will be hired for this role. You can earn up to ₹38,000/month.

Employer’s description

Ug/Graduate Fresher With Good Communication Can Apply... 25 To 28Ctc... Rotational Shift.. 6 Days Working...Location Noida 60. 1 - 2 Years Experience Compulsory. | Type : International, Domestic | Languages : Hindi, English

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Domestic
• Languages: Hindi, English
• You are calm under pressure and patient

What you get

Salary: ₹21,000 – ₹38,000 per month, based on skills and experience.

Position details

• Location: Sector 60 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Ienergizer. It takes less than a minute.