Customer Care Executive

Looking for a Customer Care Executive role in Sector 60 - Noida, Delhi? Ienergizer is hiring now. 30 candidates will be hired for this role. You can earn up to ₹43,000/month.

Employer’s description

Good And Fluent English Candiates For Ieeniger For Voice Process Are Required International Minimum Experinces 6Months Required. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, International | Languages : Hindi, English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, International
• Languages: Hindi, English

What you get

The salary for this role is ₹21,000 – ₹43,000 per month.

Job details

• Location: Sector 60 - Noida, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to friday
• Employment type: Full time
• Openings: 30

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