Work From Home - Tele Caller

Join Ifs Services Private Limited as a Work From Home - Tele Caller in remote. The pay goes up to ₹20,500/month. There are 2 open positions.

Note from the employer

Coordinate With Staff During Night Shift Through Phone Callsguide And Support Staff With Duty Instructionsmonitor Staff Activities And Ensure Proper Duty Compliancehandle And Report Any Emergency Or Issues To The Supervisor/Managermaintain Daily Reports Such As Attendance And Night Patrolling Updatesensure Smooth Communication Between Staff And Management. Languages : English, Hindi, Kannada, Bengali

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹15,000 – ₹20,500 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi, Kannada
• Basic English
• Freshers can apply
• Night shift
• Work from home
• Languages: English, Hindi, Kannada, Bengali
• A polite, calm under pressure attitude

Job details

• Job location: remote
• Job type: Full time
• Timings: Night shift | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Remote (work from home)
• Vacancies: 2

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