Telecalling Executive

Iitians Curious Minds Career Academy Pvt.Ltd has an opening for a Telecalling Executive based in Dadar West, Mumbai. The team is filling 5 vacancies. You can earn up to ₹20,000/month. Freshers can apply.

Note from the employer

Telesales Executive Education (Jee/Neet/Cet) Call Leads, Explain Courses, And Book Counselling Sessions. Follow Up And Update Records.Requirements: Good Hindi/English, Convincing Skills, Target-Oriented.Salary: Fixed + Incentives. Type : Sales, Outbound | Languages : Marathi, Hindi, English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Dadar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work type: Work from office
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Iitians Curious Minds Career Academy Pvt.Ltd reviews applications regularly.