Telecalling Executive Parent Couns...

Iitians Spectrum Edutech wants to bring on a Telecalling Executive Parent Couns... for its Andheri West, Mumbai team. 5 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹25,000/month.

Note from the employer

Contact Prospective Parents From The Provided Database, Invite Them To Counselling Sessions And Seminars, Explain The Institute'S Programs, Schedule Appointments, Follow Up With Leads, Maintain Call Records, Coordinate With The Admissions Team, Handle Parent Queries Professionally, And Achieve Daily Calling And Appointment Targets. Languages : Marathi, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Female Only
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.

Quick facts

• Work location: Andheri West, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Work from office
• Working hours: 11:00 AM - 7:00 PM

Click Apply to send your profile to Iitians Spectrum Edutech. It takes less than a minute.