International Bpo Executive

iJobz Consultancy wants to bring on an International Bpo Executive for its Andheri, Mumbai team. Salary is up to ₹30,000/month.

In the employer’s words

Handle 23 Live Customer Chats Simultaneously And Respond To Email Tickets Professionally.Manage Customer Queries And Feedback Across Chat, Email, Social Media, And Review Platforms.Resolve Customer Issues End-To-End While Maintaining High Csat And Minimizing Dsat. Type : International

Key responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹25,000 – ₹30,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with International
• Good English
• Freshers can apply
• Type: International

Job details

• Job location: Andheri, Mumbai, Maharashtra
• Working hours: Rotational Shift | Night Shift included
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — iJobz Consultancy reviews applications regularly.