Operations Manager

Join Ijobz Consultancy as an Operations Manager in Dahisar East, Mumbai. The pay goes up to ₹35,000/month.

Employer’s description

We Are Looking For An Experienced And Highly Accountable Operations Manager Marketing & Ai Automation To Take Ownership Of Our Day-To-Day Delivery Operations. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and patient

Compensation

You will be paid ₹30,000 – ₹35,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.

Job details

• Job location: Dahisar East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work mode: Office-based
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ijobz Consultancy.