Loan Officer

A new Loan Officer role is open at Ikamate Hr India Private Limited, Ghansoli, Mumbai. The pay goes up to ₹28,000/month.

Employer’s description

Contact Individuals And To Pitch Banking Products. Explain Products Benefits, Features, And Eligibility Criteria. Handle Objections And Resolve Customer Queries. Follow Up Consistently To Ensure Conversations. Record Customer And Transaction Details And Obtaining Customer Information. Schedule Call-Backs Where Necessary And Take Timely Follow. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Marathi

What you get

Compensation: ₹20,000 – ₹28,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Marathi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Marathi

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 1
• Work mode: Work from office
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ikamate Hr India Private Limited today.