Senior Telecaller

Start your next role as a Senior Telecaller with Ikavach Salutations Llp in Nana Varachha, Surat. There are 4 open positions. The pay goes up to ₹30,000/month.

In the employer’s words

We Are Looking For Enthusiastic Calling Executives / Telecallers To Promote And Sell Our Insurance Data Management Software Products. Job Responsibilities: Call Insurance Agents Across India Explain Our Software Products And Their Benefits Generate Leads And Schedule Product Demos Follow Up With Prospects Convert Trial Users Into Paid Customers. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Gujarati, English, Hindi

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Gujarati, English, Hindi
• Someone patient and polite

Job details

• Location: Nana Varachha, Surat, Gujarat
• Shift: 9:30 AM - 7:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 1:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 4

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