Telecalling Executive

Looking for a Telecalling Executive role in Ghatkopar West, Mumbai? Ikove Bearings & Belts is hiring now. There are 2 open positions. Salary is up to ₹23,000/month.

In the employer’s words

Make Outbound Calls To Potential And Existing Customers. Explain Products And Generate Sales, Handle Customer Quires And Provide Appropriate Information. Achieve Daily,Weekly & Monthly Sales Target And Earn Incentives Based On Performance. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Gujarati, Hindi

What you get

Salary: ₹15,000 – ₹23,000 per month, based on skills and experience.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Gujarati, Hindi
• A calm under pressure, polite attitude

Position details

• Work location: Ghatkopar West, Mumbai, Maharashtra
• Vacancies: 2
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ikove Bearings & Belts reviews applications regularly.