Customer Care Executive

Start your next role as a Customer Care Executive with Ileads Auxilary Services Pvt Ltd in Silk Board, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Strong Communication Skills Able To Clearly And Patiently Communicate With Customers Via Phone, Ensuring Their Issues Are Understood And Addressed Effectively. Problem-Solving Abilities Skilled In Quickly Identifying Issues, Troubleshooting Problems, And Finding Appropriate Solutions To Ensure Customer Satisfaction. Empathy And. Languages : Marathi, Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Pay and perks

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Silk Board, Bengaluru, Karnataka
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ileads Auxilary Services Pvt Ltd.