Customer Care Executive

A new Customer Care Executive role is open at Ileads Auxiliary Services Private Limited, Sector 18 - Gurgaon, Delhi. The team is filling 30 vacancies. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Responsible For Handling Customer Queries Via Calls/Chats, Resolving Issues, And Ensuring Customer Satisfaction. Should Have Good Communication Skills And Basic Computer Knowledge. Freshers Can Apply. Type : Domestic | Languages : Hindi, English

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹12,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Ileads Auxiliary Services Private Limited. It takes less than a minute.