Customer Care Executive

Ileads Auxiliary Services Private Limited is looking for a Customer Care Executive to join its team in Sector 18 - Gurgaon, Delhi. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Customer Service Executive. Type : Inbound, Outbound, Domestic | Languages : Kannada, Telugu, Hindi

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Kannada, Outbound and Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Kannada, Telugu, Hindi
• Someone customer-first and calm under pressure

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Compensation

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ileads Auxiliary Services Private Limited.