Telecaller Inbound

A new Telecaller Inbound role is open at iLogo, Lower Parel West, Mumbai. 3 candidates will be hired for this role. Salary is up to ₹22,000/month.

Note from the employer

Inbound Sales And Customer Support For A Ecommerce Company Providing Merchandise Solutions For Corporates. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• Someone polite and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹16,000 – ₹22,000 per month.

Job details

• Location: Lower Parel West, Mumbai, Maharashtra
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 3
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with iLogo.