Voice Process Associate

Iloopworld is hiring a Voice Process Associate in Kandivali West, Mumbai. The pay goes up to ₹20,000/month. Great for first-time job seekers. The team is filling 5 vacancies.

Note from the employer

Voice Process Here U Need To Make A Call Who Has An Interest In Online Education. Languages : English, Hindi, Marathi, Kannada, Telugu, Tamil

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Kannada, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Telugu, Tamil
• A calm under pressure, polite attitude

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Job location: Kandivali West, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Working hours: 10:30 am - 7:30pm | Monday to Saturday
• Openings: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Iloopworld today.