Work From Home - Voice Process Associate

Join Iloopworld as a Work From Home - Voice Process Associate in remote. The pay goes up to ₹18,000/month. The team is filling 10 vacancies.

Note from the employer

Its Voice Process Need To Call To The Customer And Explain Them About Product And Service. Languages : Telugu, Tamil, Malayalam | Preferred Experience In : Real Estate | Type : Mutual Funds

Salary

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Malayalam, Mutual Funds, Real Estate, Tamil and Telugu
• Female Only
• Basic English
• Freshers can apply
• Work from home
• Languages: Telugu, Tamil, Malayalam
• Preferred Experience In: Real Estate
• Type: Mutual Funds
• A polite, calm under pressure attitude

Day-to-day work

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Quick facts

• Job location: remote
• Employment type: Full time
• Timings: 10:30 am - 8:30pm | Monday to Saturday
• Openings: 10
• Work type: Work from home
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Iloopworld.