Work From Home - Voice Process Associate

Iloopworld is hiring a remote Work From Home - Voice Process Associate — work from anywhere in India. Salary is up to ₹22,000/month. There are 10 open positions.

Employer’s description

We Are Work Setup: Hybrid (Work From Home 4 To 5 Days In-Office Per Month).Requirements: Must Have A Laptop, Smartphone, And A Dedicated Workspace (Table/Chair).Training: 15 To 30 Days Mandatory Initial Training At Our Office.Verification: Workspace Video, Selfie, And Gps Location Check Are Mandatory. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Telugu, Tamil

What you will do

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Marathi, Tamil, Telugu
• Female Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Telugu, Tamil
• Someone patient and customer-first

What you get

The salary for this role is ₹12,000 – ₹22,000 per month.

Job details

• Work location: remote
• Work type: Remote (work from home)
• Interview timings: 11:00 am - 4:00pm | Monday to friday
• Employment type: Full time
• Vacancies: 10
• Timings: 10:30 am - 8:30pm | Monday to friday

If this job suits you, apply now — shortlisted candidates will be contacted by Iloopworld.