Customer Care Executive

Start your next role as a Customer Care Executive with iMerge Business Solution Pvt Ltd in T.Nagar, Chennai. Great for first-time job seekers. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Handle Incoming Calls From Patients In A Professional And Courteous Manneraddress Patient Queries Related To Appointments, Services, Billing, And General Informationschedule, Reschedule, Or Cancel Patient Appointments As Required. Type : Inbound, Outbound, Domestic, Sales | Languages : English, Tamil

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, Outbound, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: English, Tamil

What the job involves

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: T.Nagar, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

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