Customer Care Executive

iMerge Business Solution Pvt Ltd has an opening for a Customer Care Executive based in Karapakkam, Chennai. Great for first-time job seekers. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Employer’s description

Make Inbound And Outbound Calls To Potential Customers.Generate Leads And Identify New Business Opportunities.Understand Customer Requirements And Explain Suitable Software Solutions.Conduct Product Demonstrations And Explain Product Features Clearly.Follow Up With Interested Customers And Convert Leads Into Sales.Handle Customer Queries And. Type : Sales, Outbound, Domestic, Inbound | Marketing | Languages : Telugu, Kannada, English, Hindi, Tamil

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Kannada, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Domestic, Inbound
• Marketing
• Languages: Telugu, Kannada, English, Hindi, Tamil
• A patient, calm under pressure attitude

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Karapakkam, Chennai, Tamil Nadu
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site

Ready to start? Upload your resume and apply to iMerge Business Solution Pvt Ltd today.