Customer Care Executive

Looking for a Customer Care Executive role in Sector 63 - Noida, Delhi? Immense Vision Pvt Ltd is hiring now. 30 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

We Are Looking For A Dedicated And Customer-Focused Customer Care Executive To Handle Customer Queries, Provide Accurate Information, And Ensure A High Level Of Customer Satisfaction. Type : Domestic, Sales, Outbound | Languages : English, Hindi

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: English, Hindi
• Someone patient and customer-first

Compensation

The salary for this role is ₹13,500 – ₹18,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Sector 63 - Noida, Delhi, Delhi
• Work mode: Office-based
• Job type: Full time
• Interview: 10:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Timings: 10:00 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Immense Vision Pvt Ltd today.