International Bpo Executive

Immortal Facility Management has an opening for an International Bpo Executive based in Borivali, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹32,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound | Languages : English

Salary

Salary: ₹20,000 – ₹32,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound
• Languages: English

Day-to-day work

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: Borivali, Mumbai, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Vacancies: 10
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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