Telecaller Outbound

Join Immortal Facility Management as a Telecaller Outbound in Mulund, Mumbai. 15 candidates will be hired for this role. Salary is up to ₹18,000/month.

Note from the employer

Call Students & Parents Share Course Information Scheduling Visits. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: Hindi, English

Salary

The salary for this role is ₹12,000 – ₹18,000 per month.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Mulund, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Openings: 15
• Timings: 10 AM - 7PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Immortal Facility Management reviews applications regularly.