International Voice Process Agent

A new International Voice Process Agent role is open at Impact Guru Technology Ventures Private Limited, Andheri, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹45,000/month.

In the employer’s words

About Impactguru:Impactguru Is Indias Leading Crowdfunding Platform, Enabling Individuals And Nonprofits To Raise Funds For Medical Emergencies, Personal Causes, And Social Initiatives . Our Mission Is To Make Healthcare Accessible By Connecting Patients With Donors Globally.Role Overview:* Engage Potential Donors And Present The Gem Subscription. 1 - 2 Years Experience Compulsory. | Type : International, Sales, Outbound | Languages : Hindi, English

Salary

Compensation: ₹25,000 – ₹45,000 per month.

Day-to-day work

As an International Voice Process Agent, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Outbound
• Languages: Hindi, English
• Someone customer-first and patient

Job at a glance

• Job location: Andheri, Mumbai, Maharashtra
• Vacancies: 10
• Timings: * Female Employee : Fixed 11 AM 8 PM* Male Employee : Rotational Night 9 PM 6 AM / Day 11 AM 8 PM | Monday to Saturday
• Interview: telephonic Interview | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Impact Guru Technology Ventures Private Limited today.