International Voice Process Agent

Impact Guru Technology Ventures Private Limited is hiring an International Voice Process Agent in Andheri East, Mumbai. Salary is up to ₹40,000/month. There are 10 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Sales, Outbound | Languages : English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Outbound
• Languages: English
• Someone patient and customer-first

Salary

The salary for this role is ₹25,000 – ₹40,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Position details

• Work location: Andheri East, Mumbai, Maharashtra
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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