International Voice Process Agent

Impact Guru Technology Ventures Private Limited wants to bring on an International Voice Process Agent for its Andheri East, Mumbai team. The team is filling 10 vacancies. You can earn up to ₹40,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Sales | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, International, Outbound and Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Sales
• Languages: English
• A polite, customer-first attitude

Salary

Compensation: ₹25,000 – ₹40,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 10
• Working hours: 9:00 PM - 6:00 AM | Monday to Saturday
• Interview: Virtual Interview
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Impact Guru Technology Ventures Private Limited.