Customer Care Executive

Imperative Business Ventures Limited wants to bring on a Customer Care Executive for its Ambattur, Chennai team. Freshers can apply. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Job Title: Customer Support / Sales Associate Loan Processlocation: Chennai (Ambattur)Job Description: We Are Hiring Enthusiastic Candidates For A Customer Support / Sales Associate Role In A Personal Loan Sales Domain. The Role Involves Handling Customer Interactions, Assisting With Loan Applications, And Driving Conversions Through Effective. Type : Outbound, Sales | Languages : Hindi, English, Malayalam, Tamil, Telugu, Kannada

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Kannada, Malayalam, Outbound, Sales, Tamil, Telugu
• No English required
• Freshers can apply
• Type: Outbound, Sales
• Languages: Hindi, English, Malayalam, Tamil, Telugu, Kannada
• Someone polite and patient

Quick facts

• Location: Ambattur, Chennai, Tamil Nadu
• Work mode: Work from office
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Timings: 9:00 AM - 6:00 PM | 6 days a week, Rotinal weekoffs

Ready to start? Upload your resume and apply to Imperative Business Ventures Limited today.