Collection Supervisor

Impetus Collection Services has an opening for a Collection Supervisor based in Thane West, Mumbai. You can earn up to ₹30,000/month. The team is filling 2 vacancies.

Note from the employer

Supervisor And Guide The Recovery Tele Callers. Ensure The Team Follows Approved Calling Scripts And Compliance Guidelines . Monitor Daily Productivityand Recovery Performance . Strongteam Handling And Leadership Skills. Ability To Motivate , Guide And Monitor Team Members. Efficient In Target Allocation And Performance Tracking . More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone polite and patient

What you get

Compensation: ₹20,000 – ₹30,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Impetus Collection Services.