Senior Telecaller

Join Impetus Collection Services as a Senior Telecaller in Thane West, Mumbai. 4 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

The Role Involves Engaging With Customers, Negotiating Repayment Solutions, And Achieving Collection Targets In A Fast-Paced Environment. If You Have 2-10 Years Of Experience In Collections, Strong Communication And Convincing Skills, And Are Target-Driven, We'D Love To Hear From You. Attractive Salary With Performance-Based Incentives. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹18,000 – ₹22,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• You are calm under pressure and customer-first

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 4

If this job suits you, apply now — shortlisted candidates will be contacted by Impetus Collection Services.