International Voice Process Agent

Impos Global Solutions Pvt Ltd wants to bring on an International Voice Process Agent for its Airoli, Mumbai team. 5 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Generate And Qualify Leads Through Inbound And Outbound Calls.Interact With Us-Based Customers And Understand Their Requirements.Promote Products/Services And Convert Leads Into Sales Opportunities. Follow Up With Prospects And Maintain Crm Records.Achieve Sales Targets And Ensure Customer Satisfaction. Type : Sales, Inbound, Outbound | Languages : English

Your responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.

What we are looking for

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, Outbound
• Languages: English
• A patient, customer-first attitude

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 5
• Working hours: Rotational Shift Timings

If this job suits you, apply now — shortlisted candidates will be contacted by Impos Global Solutions Pvt Ltd.