Customer Care Executive

Looking for a Customer Care Executive role in Bommanahalli, Bengaluru? Imr Soft India Private Limited () is hiring now. The team is filling 25 vacancies. The pay goes up to ₹24,000/month.

Employer’s description

Languages : English + Tamil Or English + Hindi Or Marathi + English | Qualification : Graduate Or Experience(6 Months) Work Schedule: Rotational Day Shifts, Rotational Week Off. Additional Information: 5 Working Days , 2 Rotational Week Off. Type : Inbound, Domestic | Languages : Hindi, English, Tamil, Tamil, Hindi, English

Pay and perks

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English, Tamil, Tamil, Hindi, English
• A patient, customer-first attitude

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: ( 7:00 - 4:00 | 8:00 AM 5:00 PM | 9:00 AM 6:00 PM | 10:00 AM 7:00 PM | 11:00 AM 8:00 PM | 12:00 PM 9:00 PM | 1:00 PM - 1
• Work mode: Work from office
• Vacancies: 25

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