Collection Head Manager

Indian Credit Services is hiring a Collection Head Manager in Borivali, Mumbai. The team is filling 5 vacancies. The pay goes up to ₹90,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Important. 10 Multiple Banking Portfolio Handling Experience. More Than 2 Years Experience Compulsory. | Languages : English, Gujarati, Marathi, Hindi

What you get

The salary for this role is ₹45,000 – ₹90,000 per month.

Your responsibilities

As a Collection Head Manager, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Gujarati, Marathi, Hindi

Quick facts

• Job location: Borivali, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Indian Credit Services reviews applications regularly.