Field Collection Executive

A new Field Collection Executive role is open at Indian Credit Services, Nerul, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Active listening, CRM tools, Hindi and English and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Your responsibilities

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Nerul, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Indian Credit Services reviews applications regularly.