Field Collection Executive

Start your next role as a Field Collection Executive with Indian Credit Services in Borivali, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. (Location : Andheri(East/West), Borivali To Bhayandar, Mulund To Vidhya Vihar,Mahim To Vile Parle.). 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹18,000 – ₹22,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Verbal communication, Typing speed, Active listening, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

Job at a glance

• Location: Borivali, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Indian Credit Services. It takes less than a minute.