Skip Tracking

Indian Credit Services has an opening for a Skip Tracking based in Borivali East, Mumbai. You can earn up to ₹35,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : Tamil, Telugu, Malayalam, Gujarati, Marathi, Hindi, English

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹28,000 – ₹35,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Malayalam, Marathi, Outbound and Tamil
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: Tamil, Telugu, Malayalam, Gujarati, Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Location: Borivali East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Indian Credit Services reviews applications regularly.