Telecaller Recovery Executive

A new Telecaller Recovery Executive role is open at Indian Credit Services, Thane, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Marathi, Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi and Marathi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Marathi, Hindi, English
• A customer-first, polite attitude

Salary

You will be paid ₹22,000 – ₹30,000 per month.

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Indian Credit Services today.