Telecaller With Skip Tracker For Re...

Indian Credit Services is looking for a Telecaller With Skip Tracker For Re... to join its team in Borivali East, Mumbai. The team is filling 5 vacancies. Salary is up to ₹35,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Education: Tenth Pass
• Skills: English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and calm under pressure

What you get

You will be paid ₹25,000 – ₹35,000 per month.

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Location: Borivali East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

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