Telecaller With Skip Tracker For Re...

Indian Credit Services has an opening for a Telecaller With Skip Tracker For Re... based in Thane West, Mumbai. There are 5 open positions. Salary is up to ₹35,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Pay and perks

Compensation: ₹25,000 – ₹35,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, patient attitude

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Indian Credit Services reviews applications regularly.