International Voice Process Agent

Indo Consultancy is hiring an International Voice Process Agent in Malad, Mumbai. There are 30 open positions. Salary is up to ₹40,000/month. Great for first-time job seekers.

Note from the employer

International Process Voice And Chat. Type : International | Languages : English, Hindi

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi and International
• Good English
• Freshers can apply
• Type: International
• Languages: English, Hindi
• You are calm under pressure and polite

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹15,000 – ₹40,000 per month.

Job details

• Job location: Malad, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Indo Consultancy.