Voice & Non-Voice Call Center Agent

Indo Consultancy is hiring a Voice & Non-Voice Call Center Agent in Navi Mumbai, Mumbai. You can earn up to ₹40,000/month. Great for first-time job seekers. There are 30 open positions.

Note from the employer

Openings In Voice And Chat Process. Type : International, Sales | Languages : English, Marathi, Telugu, Tamil, Gujarati

Salary and benefits

Compensation: ₹15,000 – ₹40,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Gujarati, International, Marathi, Sales, Tamil, Telugu
• Good English
• Freshers can apply
• Type: International, Sales
• Languages: English, Marathi, Telugu, Tamil, Gujarati
• A customer-first, patient attitude

What you will do

As a Voice & Non-Voice Call Center Agent, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Indo Consultancy.