Voice Process Associate

Indo Consultancy has an opening for a Voice Process Associate based in Borivali, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹40,000/month.

Employer’s description

Openings Available In Customer Service, Sales , Collection. Type : International

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of International
• Good English
• Freshers can apply
• Type: International
• Someone calm under pressure and customer-first

Day-to-day work

As a Voice Process Associate, your work will include:

• You'll log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

What you get

You will be paid ₹15,000 – ₹40,000 per month.

Position details

• Job location: Borivali, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Work type: On-site

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