Email Support Executive

IndoHR Services is hiring an Email Support Executive in Andheri East, Mumbai. The pay goes up to ₹27,000/month. The team is filling 30 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information Through Email Immediate Joiner Minimum 1 Years Of Experience Salary 23K To 27K Inhand Must Be Graduate Excellent Coms. 1 - 2 Years Experience Compulsory. | Type : International, Mutual Funds, Mutual Funds | Languages : English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, International, Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Mutual Funds, Mutual Funds
• Languages: English
• Someone polite and patient

What you get

Salary: ₹23,000 – ₹27,000 per month, based on skills and experience.

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Openings: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by IndoHR Services.