Email Support Executive

Start your next role as an Email Support Executive with IndoHR Services in Andheri East, Mumbai. The pay goes up to ₹27,000/month. There are 30 open positions.

In the employer’s words

Manage Customer Interactions Via Email, Resolving Queries Effectively. Provide Accurate Information : Handle Customer Queries And Complaints Over Emails & Ensure Resolution. Handle Escalations Related To Cibil Issues Graduate + Min 1Yrs Of Experience In Banking Customer Service Email Process Immediate Joiner Excellent Coms Salary 23K To 27K Inhand. 1 - 2 Years Experience Compulsory. | Type : Sales, International, Inbound, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Inbound, International, Mutual Funds, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International, Inbound, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate
• Someone customer-first and calm under pressure

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹23,000 – ₹27,000 per month.

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

Apply today and take the next step in your career with IndoHR Services.