Inbound Customer Service Advisor

IndoHR Services has an opening for an Inbound Customer Service Advisor based in Airoli East, Mumbai. Salary is up to ₹20,000/month. There are 30 open positions.

Note from the employer

Graduation Mandatory Freshers Welcome Candidates With 1+ Year Of Customer Service/Bpo Experience Can Also Apply. Handle Inbound Customer Calls Resolve Customer Queries & Complaints Deliver Excellent Customer Service . 5 Days Working 2 Rotational Week Offs Salary 17K To 20K Inhand. Type : Inbound, Sales, International, Domestic, Outbound, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• Graduate or equivalent
• Skills: Domestic, English, Inbound, International, Mutual Funds, Outbound, Real Estate, Sales
• Good English
• Freshers can apply
• Type: Inbound, Sales, International, Domestic, Outbound, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate
• You are patient and calm under pressure

Compensation

The salary for this role is ₹17,000 – ₹20,000 per month.

Quick facts

• Location: Airoli East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by IndoHR Services.